You need to get your hands dirty

2:33:00 PM BB 0 Comments

Quick post about the importance of business owners getting our hands dirty.

In the book Millionaire Next Door, the authors Thomas J. Stanley and William D. Danko conducted research on the profile of American millionaire. According to the New York Times, many of these individuals have businesses considered "dullnormal. We are welding contractors, auctioneers, rice farmers, owners of mobile-home parks, pest controllers, coin and stamp dealers, and paving contractors."

These non-fancy blue collar jobs involve manual labor. Often times, owners transition from owner-operator to more of a distant manager. In my case, I never had the owner-operator role, so I never had to get my hands dirty because I have employees who do this work. When I first started my business, which was completely outside my skill level, I committed to learning everything possible about what my employees did. I went out on the field with them, watched youtube videos, asked my employees to teach me what they did, observed them keenly, etc etc. 

The process of being out on the field with my employees was invaluable in numerous ways. I was able to examine employee-customer interaction, I had a better understanding of what they did and how long it took, I also understood how physical blue collar jobs are. It can literally be 'back breaking work'. I'd never worked a blue collar job before, and doing this with them made me really appreciate what my employees do for my company. It also made me further committed to making sure that my employees are paid a living wage (or as close as possible) and other benefit considerations.

Although I have a virtual assistant, who assists with the day-to-day running of my business, I still try to be as hands on as I possibly can. 


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